Shipping and Delivery

We know how excited you are to receive your order and we will do our best to send out your items in a flash!

We aim to ship your orders as soon as possible and we generally ship out same day until 3pm on business days.

Orders received after 3pm (GMT) will be shipped the next business day. 

All our orders are shipped with signed for delivery by default.

Important: please select a delivery address where you, or someone else, can be present during business hours to receive and sign for the package. In some cases, packages cannot be delivered if not signed for.

Occasionally, the courier may give you the option to have the package left with a neighbour or in a safe place. While this may be convenient if you are not home on that day, please be aware that if you select one of these options you do so at your own risk. Provided the parcel has been delivered at the correct address, the courier will not be responsible if the package is misplaced or stolen. We strongly recommend to always use the default signed for delivery option.

International / non UK customers:
Please be aware that customs and import duties, taxes and/or customs fees may be payable to receive your order. You may be responsible to pay these duties and fees, even if you refuse to accept delivery of the shipments upon arrival.
Some countries have a duty-free allowance but many do not.
While, when possible, we are happy to answer any questions you may have before placing an order, we are not able to advise on customs matters and cannot predict what particular charges may be incurred in your own country. As such, we encourage you to verify with local custom offices the value of any duty free allowances or which duties and charges are payable upon delivery.
If your order is subject to any of these charges, they must be paid in full by you for your package to clear customs. Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to delay release of your package(s), and in rare cases, they may also deny delivery. If you refuse to pay duties, your order may be be destroyed by customs or sent back to us. If we receive your order back, we will have to deduct any shipping, duties and customs processing fees charged to us from your refund.
 

For more information about the estimated time and cost to deliver your order please enter your country in the box below to see the delivery options available to you: